Return & Refund Policy

Refund Policy

We have a 30-day return policy, which means you have 30 days from receipt of your item to request a return.

To be eligible for a return, the item must be in the same condition that you received it: unworn or unused, with tags attached and in the original packaging. You will also need to provide your receipt or proof of purchase.

To initiate a return, you can contact us at [Insert Email]. We will provide you with the address to send the product to and further instructions. Items returned without prior authorization will not be accepted.

By purchasing from our store, you expressly accept our policy.

Damages and Problems

Please inspect your order upon receipt. If the item is defective, damaged, or if you received the wrong item, please contact us immediately. We will do our best to resolve the issue.

Exceptions / Non-Returnable Items

Some types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), personalized products (e.g., custom orders or personalized items), and personal care products (e.g., beauty items). We also do not accept returns of hazardous materials, flammable liquids, or gases.

Additionally, we do not accept returns on sale items or gift cards. If you have any specific questions or concerns, please contact us.

Changes

The fastest way to get what you want is to return the item you own. Once the return is accepted, you can make a new, separate purchase for the item you want.

14 Day Withdrawal Period for the European Union

If your order was shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, the item must be in the same condition in which you received it: unworn or unused, with tags and in the original packaging. You will also need to provide your receipt or proof of purchase.

Refunds

We do not offer cash refunds. If your return is approved, we will issue a store credit that can be used towards future purchases on our site. We will notify you once we have received and inspected your return, notifying you whether or not it has been approved.

If you have any questions or need assistance, please contact us at [Insert Email]. Thank you for your understanding and choosing our store!